Refund policy

Cancellations, returns, and refunds

Every collection is a limited production run. Your card is charged at the time of purchase.

Cancel any time before your order ships. Email us at hello@tagliatravel.com with your order number and we will cancel your order and refund you in full, no questions asked, as long as the order has not yet shipped.

After your order ships: if your tags arrive damaged, defective, or not as described, email us within 30 days of delivery and we will replace them or refund you. For any other reason, you may return unused tags in their original packaging within 30 days of delivery for a refund of the item price.

If your order is delayed: we will email you with an updated timeline and the option to cancel for a full refund.

Refunds are issued to your original payment method and typically appear within 5 to 10 business days.

Questions? Email hello@tagliatravel.com.